Support
Frequently Asked Questions
Answers to the topics we discuss most with travelers, stylists, and boutique advisors. If you do not see what you need, contact our concierge team—we usually reply within one business day.
Where do the prices come from?
We combine boutique website scrapes, verified traveler submissions, and official brand communications. Each update is checked by AI and human reviewers before it goes live.
How often are exchange rates refreshed?
Rates update automatically every six hours using our treasury-grade exchange provider. Urgent market swings trigger manual refreshes during high-volatility windows.
Can I trust the VAT refund estimates?
Yes. We track refund program fees, minimum spend rules, and airport processing changes. The effective refund rate reflects real cash back after provider commissions.
Do I need an account to use The Global Tag?
Browsing is free. Create an account to save wishlists, receive price alerts, and submit pricing intel from your trips.
How are community submissions vetted?
Our Gemini-powered parser extracts data from photos and receipts. Submissions with anomalies enter manual review before they affect live pricing tables.
Need more?
Ask our concierge
Email concierge@theglobaltag.com with your itinerary, and we will share boutique intel tailored to your trip.